The user agrees that there can be exceptional circumstances where the Institutions like the schools, colleges, universities or concerns may be unable to honor the fee payment due to various reasons like climatic conditions, labor unrest, insolvency, business exigencies, government decisions, operational and technical issues etc. If SRS is informed in advance of such situations where dishonor of fee payments may happen, it will make its best efforts to provide similar alternative to its customers or refund the fee amount after reasonable service charges, if supported and refunded by that respective institutions. The user agrees that SRS being an agent for facilitating the booking services shall not be responsible for any such circumstances and the customers have to contact that institution directly for any further resolutions and refunds.
The User agrees that in situations due to any technical or other failure in SRS, services committed earlier may not be provided or may involve substantial modification. In such cases, SRS shall refund the entire amount received from the customer for availing such services minus the applicable cancellation, refund or other charges, which shall completely discharge any and all liabilities of SRS against such non-provision of services or deficiencies. Additional liabilities, if any, shall be borne by the User.
SRS shall not be liable for delays or inabilities in performance or non-performance in whole or in part of its obligations due to any causes that are not due to its acts or omissions and are beyond its reasonable control, such as acts of God, fire, strikes, embargo, acts of government, acts of terrorism or other similar causes, problems at schools, colleges, coaching institutes, universities or clubs end. In such event, the user affected will be promptly given notice as the situation permits.
Without prejudice to whatever is stated above, the maximum liability on part of SRS arising under any circumstances, in respect of any services offered on the site, shall be limited to the refund of total amount received from the customer for availing the services less any cancellation, refund or others charges, as may be applicable. In no case the liability shall include any loss, damage or additional expense whatsoever beyond the amount charged by SRS for its services.
In no event shall SRS and/or its service providers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the SRS website(s) or any other channel . Neither shall SRS be responsible for the delay or inability to use the SRS websites or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the SRS website(s), or otherwise arising out of the use of the SRS website(s), whether based on contract, tort, negligence, strict liability or otherwise.
SRS is not responsible for any errors, omissions or representations on any of its pages or on any links or on any of the linked website pages. However, in the scenario where the user ends up being charged duplicate (double or more) for one transaction, the additional amount erroneously charged will be refunded via the same source within 07 to 10 working days.